SMS & Email Marketing
Leads go cold because follow‑up is slow or inconsistent.
The Problem...
Most small businesses lose money every day because leads slip through the cracks, or past customers never hear from them again. A web form gets filled out, the phone rings once, or a new inquiry comes in late at night — and by the time someone responds, the lead has already chosen a competitor. On the retention side, customers who were once happy forget about you simply because there’s no regular follow‑up.
The Solution...
We set up automated SMS and email marketing flows that do the heavy lifting for you. From the first moment someone inquires, they automatically receive a message designed to build trust, answer common questions, and encourage booking.
From there, we create simple follow‑up campaigns to reduce no‑shows, send reminders, and even bring past customers back with polite re‑engagement offers — all without you having to manually send a single message.
Benefits for Your Business
Capture more leads instantly: Speed‑to‑lead automation increases trust and keeps you “first in line.”
Reduce no‑shows and cancellations: Polite reminders by text and email help protect your calendar and bottom line.
Turn customers into repeat buyers: Automated check‑ins and special messages drive loyalty and repeat bookings.
Save hours of admin work: You never have to chase leads or send one‑by‑one reminders again.
Our Process
Lifecycle Strategy – We map out how your leads and customers move through the buying cycle (inquiries, quotes, bookings, follow‑ups).
Flow Setup – We build automated sequences for welcome messages, appointment reminders, missed‑call follow‑up, and customer reactivation.
Monthly Upgrade – Each month, we layer in one new campaign flow to expand your communication system (e.g., Google review ask, seasonal promo, or repeat visit campaign).
What You Get
Lead Welcome Flow – A fast, professional response to new inquiries.
Booking & Reminder Messages – Reduce no‑shows with personalized reminders.
Review Request Campaign – Collect more 5‑star reviews while the experience is fresh.
Customer Re‑engagement Campaign – Bring inactive or past customers back automatically.
Competitive analysis and social media account monitoring
We take compliance and customer respect seriously:
Phone number verified in the platform for trust and deliverability.
Clear opt‑out instructions included in every SMS.
Terms & conditions provided for transparency.
Smart scheduling — no middle‑of‑the‑night texts that annoy customers.
FAQ
Q: Won’t texting annoy my customers?
A: Not when done thoughtfully. We send short, polite messages timed to when customers expect them (like right after filling out a form or before their appointment). Our clients find that customers actually prefer texts over missed phone calls.
Q: Do you also write monthly promotions?
A: We focus on building the automation flows that run your business on autopilot. Each month, we’ll install a new flow — like promotions or seasonal campaigns — so your system gets smarter over time.
Q: How fast will I see results?
A: Immediately. Speed‑to‑lead campaigns can capture new customers the same day they’re installed. Retention flows typically pay for themselves within the first month from reduced no‑shows and repeat bookings.
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